Refund policy
Linghuajing.net offers a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
30-DAY RETURN CONDITIONS:
* Exchanges and Refunds will be accepted within 30 days of your original receipt of the order.
* The products must be returned in new, resellable condition. Products that are altered or damaged(scratches, wreckage, etc.) do not qualify and may be discarded.
* Linghuajing.net will not take responsibility for the loss of or damage to the goods that remain undelivered to our warehouse.
* Linghuajing.net only accepts exchanges or resending of your package, but the refund will be not accepted if your package was lost during shipment.
* Please inform us of the tracking number, and please write your Order Number and your Full Name on the returned package.
* Items returned without authorization will not be accepted. To obtain an Authorization Form, please contact customer support via E-Mail at support@linghuajing.net.
* All custom items and solid gold items are not subject to returns, due to the fact that each piece is made to order.
* Final Sale items or Gifts are not refundable or exchangeable.
* Shipping paid on Returned Items is non-refundable.
Linghuajing.net will not reimburse or pay for return shipping or re-delivery shipping costs except in the following circumstances
* Customer received the wrong item. (customers need to contact us within 30 days of receiving their order, or we will think the customers accept the wrong item and it can not be returned.)
* The item is broken, and defective. (For broken or defective items, customers need to contact us within 48 hours of receiving their order.)
HOW TO RETURN?
Please carefully package the item you are returning in its original packaging. It must be presented in its original packaging and accompanied by the appropriate sales slip, and any appraisals. You are responsible for the return shipping label. Once your package is prepared, please contact our customer service to get further details of returning address. Please send it back with EMS economy logistics.
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
Please allow 2-3 weeks from the return shipped date for us to receive and process. Upon processing your return, we will send a confirmation of your return to the email address associated with your account. Once submitted, refunds will be transferred to your bank account in two to ten business days, which depends on your bank.
If for any reason you are not satisfied with your purchase, simply notify us by e-mail: support@linghuajing.net.
30-DAY RETURN CONDITIONS:
* Exchanges and Refunds will be accepted within 30 days of your original receipt of the order.
* The products must be returned in new, resellable condition. Products that are altered or damaged(scratches, wreckage, etc.) do not qualify and may be discarded.
* Linghuajing.net will not take responsibility for the loss of or damage to the goods that remain undelivered to our warehouse.
* Linghuajing.net only accepts exchanges or resending of your package, but the refund will be not accepted if your package was lost during shipment.
* Please inform us of the tracking number, and please write your Order Number and your Full Name on the returned package.
* Items returned without authorization will not be accepted. To obtain an Authorization Form, please contact customer support via E-Mail at support@linghuajing.net.
* All custom items and solid gold items are not subject to returns, due to the fact that each piece is made to order.
* Final Sale items or Gifts are not refundable or exchangeable.
* Shipping paid on Returned Items is non-refundable.
Linghuajing.net will not reimburse or pay for return shipping or re-delivery shipping costs except in the following circumstances
* Customer received the wrong item. (customers need to contact us within 30 days of receiving their order, or we will think the customers accept the wrong item and it can not be returned.)
* The item is broken, and defective. (For broken or defective items, customers need to contact us within 48 hours of receiving their order.)
HOW TO RETURN?
Please carefully package the item you are returning in its original packaging. It must be presented in its original packaging and accompanied by the appropriate sales slip, and any appraisals. You are responsible for the return shipping label. Once your package is prepared, please contact our customer service to get further details of returning address. Please send it back with EMS economy logistics.
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
Please allow 2-3 weeks from the return shipped date for us to receive and process. Upon processing your return, we will send a confirmation of your return to the email address associated with your account. Once submitted, refunds will be transferred to your bank account in two to ten business days, which depends on your bank.
If for any reason you are not satisfied with your purchase, simply notify us by e-mail: support@linghuajing.net.